Introduction
Okacrypto is a platform dedicated to digital asset trading and related services (hereinafter referred to as "the Service"). To ensure the security of your personal information, we have established this Privacy Policy (hereinafter referred to as "this Policy"). Please read it carefully before using the platform. If you do not agree with any of the terms, please immediately stop using the platform.
1. Definitions
- Personal Information: Data that can identify a specific natural person alone or in combination with other information (such as name, ID number, etc.).
- Sensitive Personal Information: Includes ID documents, biometric information, bank accounts, transaction records, etc. (highlighted in bold).
- Children: Minors under the age of 14.
2. Information Collection and Use
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Registration and Real-name Authentication
- Required Information: To register, you need to provide identity information (individual users: name, ID/passport number, phone number; institutional users: company name, registration documents, authorized representative information, etc.).
- Advanced Authentication: For high-limit transactions, biometric verification such as facial recognition is required.
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Security Management and Service Optimization
- Automatically collect device information (IP address, device model, system version, etc.) and log data for account security and feature optimization.
- Push service information based on preferences. You can unsubscribe from advertisements at any time.
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Transaction Record Inquiry
- You can view transaction details (order number, time, asset type, etc.) in the "Order Management" section.
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Customer Service and Dispute Resolution
- To verify your identity, we require account and order information and will retain communication records to resolve issues.
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Other Scenarios
- When obtaining information from third parties, we will require legal authorization and encryption protection.
- Information may be processed without consent under certain circumstances like national security or public interest.
3. Cookies Technology
- Purpose: To record browsing preferences, and analyze performance and ad effectiveness.
- Control: You can refuse cookies through browser settings, but it may affect the functionality of certain features.
4. Information Sharing and Disclosure
- Sharing: Information is shared only when legally required, authorized, or for service performance (e.g., providing necessary information to trading parties).
- Transfer: In cases of mergers or acquisitions, data will be transferred, with the new entity adhering to this Policy.
- Disclosure: Information may be disclosed with your consent or to handle violations.
- Exceptions: In cases of national security or public interest, information may be processed without consent.
5. Information Security Measures
- We use encryption technology (e.g., SSL), access control, and anonymization to protect data.
- We regularly review security measures, and employees must follow strict confidentiality agreements.
- Although we make every effort to protect data, we cannot guarantee absolute security in internet transmission; please understand the potential risks.
6. Your Rights
- Inquiry/Correction/Deletion: You can request through the contact methods in Section 8, and we will respond within 15 days.
- Withdrawal of Authorization: Some features may be limited, but prior processing based on consent will not be affected.
- Account Deletion: Contact customer service to delete your account, and after deletion, your information will be removed or anonymized.
- Exceptions: Legal requirements may prevent us from fulfilling certain requests.
7. Protection of Minors
- Users under 14 are prohibited from using the service, and their data will be deleted, and accounts will be banned if discovered.
- Users aged 14-18 must have guardian consent to use the service, and guardians can contact us for any issues.
8. Policy Updates
- Significant changes (such as service model or data usage rule adjustments) will be notified through platform announcements or pop-up messages.
- If you continue using the service, you are deemed to accept the updated content.
9. Contact Us
- Feedback or Complaints: Contact us through the official email or platform channels, and we will reply within 15 days.
- Official information is based on Okacrypto platform announcements. We are not responsible for losses caused by unofficial channels.
Effective date: Please refer to the latest announcement on the platform.